Nautical Ops is a vessel crew operations management application available on iOS (iPhone and iPad) and via web browser at nautical-ops.com. It enables vessel crews to log voyages, manage tasks, record maintenance, and coordinate operations.
You must be at least 18 years of age to use Nautical Ops. By using the app, you confirm that you meet this requirement. The app is intended for professional and personal maritime use.
To use Nautical Ops you must create an account with a valid email address. You are responsible for:
You may not share your login credentials with others outside your vessel's crew, or create accounts on behalf of others without their consent.
Nautical Ops offers subscription plans based on vessel crew size. Pricing is displayed in the app and at nautical-ops.com/pricing. Available billing periods include monthly, 3-month, 6-month, and annual options (availability varies by plan tier).
New subscribers may be offered a free trial period before being charged. The length of the trial is displayed before you confirm your subscription. Payment will be charged to your Apple ID account at the end of the trial period unless you cancel at least 24 hours before the trial expires. Any unused portion of the free trial will be forfeited upon purchase of a subscription. Free trials are available once per Apple ID per subscription product.
Payment is charged to your Apple ID account at confirmation of purchase. Your subscription automatically renews at the end of each billing period for the same duration and price, unless cancelled. Apple will notify you before renewal if the price changes. Charges are made 24 hours before the end of the current period.
You may cancel your subscription at any time through your Apple ID account settings (Settings → [Your Name] → Subscriptions → Nautical Ops → Cancel Subscription). Cancellation takes effect at the end of the current billing period. You will retain access to all features until that date. We do not provide refunds for unused portions of a billing period.
All purchases are processed by Apple and are subject to Apple's refund policy. To request a refund, visit reportaproblem.apple.com and follow Apple's process. We cannot issue refunds directly for App Store purchases. See our Refund Policy for more details.
We reserve the right to change subscription prices. If we change the price of your subscription, Apple will notify you before the change takes effect and your renewal will require your confirmation. Continued use of the app after a price change constitutes acceptance of the new price.
You agree to use Nautical Ops only for its intended purpose and in accordance with all applicable laws. You must not:
We reserve the right to suspend or terminate accounts that violate these terms.
You retain ownership of all data you enter into Nautical Ops (trip logs, maintenance records, tasks, notes, etc.). By using the app, you grant The Lumen Digital a limited licence to store, process, and sync your data solely for the purpose of providing the service to you.
You are responsible for the accuracy and legality of the data you enter. We are not responsible for any inaccuracies in your operational records.
Nautical Ops, including its design, code, branding, and content, is owned by The Lumen Digital and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the app for its intended purpose. You may not copy, distribute, modify, or create derivative works based on the app.
We aim to keep Nautical Ops available at all times but cannot guarantee uninterrupted access. We may modify, update, or temporarily suspend the service for maintenance, improvements, or legal reasons. We will endeavour to provide advance notice of significant changes or outages where possible.
We reserve the right to discontinue features or the service as a whole with reasonable notice.
Nautical Ops integrates with third-party services including Apple (App Store, push notifications) and Supabase (database infrastructure). Your use of these services is also subject to their respective terms and privacy policies. We are not responsible for the practices of third-party service providers.
Nautical Ops is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the app will be error-free, uninterrupted, or meet your specific requirements. To the fullest extent permitted by law, we disclaim all warranties including fitness for a particular purpose and non-infringement.
Nautical Ops is a productivity and record-keeping tool. It is not a substitute for professional maritime training, certification, or judgement. Do not rely on Nautical Ops for safety-critical decisions.
To the fullest extent permitted by applicable law, The Lumen Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Nautical Ops, including loss of data, revenue, profits, or business. Our total liability to you for any claim arising from use of the service shall not exceed the amount you paid in subscription fees in the 12 months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
You agree to indemnify and hold harmless The Lumen Digital, its directors, employees, and contractors from any claims, damages, losses, or expenses (including legal fees) arising from your use of Nautical Ops, violation of these Terms, or infringement of any third-party rights.
We may suspend or terminate your account if you breach these Terms, engage in fraudulent or harmful activity, or if required by law. You may delete your account at any time by contacting support@nautical-ops.com. Upon termination, your right to use the app ceases immediately. Data deletion following termination is governed by our Privacy Policy.
These Terms are governed by the laws of Australia, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia, unless otherwise required by applicable consumer protection laws in your jurisdiction.
We may update these Terms from time to time. We will notify you of material changes by email or in-app notice. Continued use of Nautical Ops after the updated Terms become effective constitutes your acceptance. If you do not agree to the changes, you must stop using the app and cancel your subscription.
For questions about these Terms, please contact us: